Website Support

we handle the details

There’s nothing more frustrating for you or your customers when something’s broken on your website — or maybe you need a new PDF or blog uploaded on your site. That’s why we’re here to help when you need it most.

Tell Us About Your Support Needs

What website challenges is Your Business Facing?

Is Something Broken on Your Website?
We Can Fix It: You’re not sure what, but something strange happened on your site. Maybe the colors or fonts don’t look right. Maybe an image or a whole section is suddenly way out of alignment. Whether you have a busted website form or a malfunctioning plugin, we’ll assess and help you get the issue fixed, ASAP.
Has Your Website Crashed?
We’ll Get It Online: A website crash can cause a panic situation. You get a message from a client saying your website has a critical error or a 500 error — the whole site isn’t there or usable — something is really wrong. We’ll assess the situation and strive to get your site back online quickly.
Do You Need Something Added to Your Website?
We Can Help: Do you need a quick content edit or a new image uploaded to your website? That’s easy. We’ll take a look at your site and help you make the change.
Has Your Website Been Infected with Malware?
We’ll Clean It: Do you see strange content in some places on your website? When you visit your site, are you redirected to another website that has no relation to your own? Your site’s security is likely compromised somewhere. We’ll assess your site and help you get the issue fixed.

Website Maintenance Plan

we’re based in maine…

BUT we work with small to mid-sized businesses across the country in a variety of industries, including but not limited to:
  • Hospitality
  • Construction
  • Home Improvement
  • Insurance
  • Healthcare
  • Online Retail
  • Financial
  • B2B Professionals
Give Us a Holler
See Our Portfolio

Our Clients Are crazy About Their websites

“I highly recommend Krack Media and the team to tackle website projects! I knew a little about website design, but Krack Media really helped us leverage our website – so it became an experience!

Andrew Lederer -  CFTEA

“It has been a pleasure working with Eric, of Krack Media, creating my new custom website. His design knowledge and patience are superb!”

 Becky Zadroga Photography

“I was looking for a web development company to build a site for my construction company that could really showcase our work and set us apart from competitors. Eric and his team at Krack Media delivered!

Chris Garcia -  Cobalt Construction Management