Website Care Plans

tlc for your site!

Whether our team guided you through a website redesign or your site is already in great shape, it’s time to plan for ongoing maintenance to keep your site running smoothly and protect it from security threats.

Say Goodbye to your Website Headaches

and leave the maintenance to us!

dedicated WEBSITE MANAGER & SUPPORT

Your dedicated site manager is familiar with your website and ready to help when you need them.

  • Based in the United States
  • Direct phone & email support

monthly WEBSITE EDITS DONE FOR YOU

Quick changes when you need them. Whether you need to update your hours of operation or upload a PDF, our care plans include up to 30 minutes of website edit support time a month.

  • Content edits
  • Minor design changes
  • Fixes & troubleshooting

daily UPDATES TO RUN UNINTERUPTED

We’ll update your plugins and theme on a daily basis. Outdated themes and plugins can cause issues for your website. Our team will update them on a regular basis to keep your site running smoothly.

  • Plugin updates
  • WordPress updates
  • Theme updates

hardened LAYERS OF SITE SECURITY

We protect your website. Think your website isn’t a target? Think again, every website is a target. We take website security very seriously by implementing multiple layers of protection.

  • Layers of security
  • Block hacker login attempts

critical FIXES AND TROUBLESHOOTING

Need help troubleshooting an issue? We’re here when something breaks to resolve your website problems.

  • Resolve forms, apps & plugin issues
  • Fix WordPress critical errors

cloud WEBSITE BACKUPS FOR EMERGENCIES

We perform daily backups in case of emergencies. Daily website backups are insurance against mistakes, hacks, and server failure. We also run cloud backups for extra protection.

  • Daily website backups
  • Fast backup restore
  • Secure cloud storage

uptime SITE MONITORING SERVICES

We monitor your website and fix any breaks. Our uptime monitoring service checks that your pages are loading, and if something breaks, we’ll help you get it fixed

  • Website monitoring
  • SSL certificate monitoring

speed OPTIMIZATION FOR FAST LOAD TIME

We’ll make sure your website is lightning fast. Everyone expects a website to load instantly nowadays, otherwise they may click away. We aim for a page load time of 1 second or less.

  • Web host efficiency
  • File size minification

premium PLUGINS FOR MORE FUNCTIONALITY

Get access to premium plugins. We use a set of premium plugins for Care Plan customers that are included at no additional cost.

  • SEO plugins
  • Optimization plugins
  • Security plugins

Need an Agency Partner

to help care for your website?

From custom web design and online marketing services to website care plans and support, we offer an array of professional digital services. Discover who we partner with and how we can help with your web and marketing needs.

your website agency partner

WEBSITE CARE PLAN FAQs 

I have a simple website. Do I really need a care plan?

All websites need some level of regular maintenance and attention just like all levels of cars. Malicious actors don’t care how small or complex a website is. They only care how easily they can infect and then control their target.

Is your website care plan service available to websites not built by Krack Media?

Yes. First we’ll asses your website to determine what if any items need attention to bring it to our standards. There may be a one-time fee to address the items found.

Is the subscription monthly or annually?

Our monthly subscription option requires an automatic payment by credit card; however, it can be cancelled at anytime because there is no long term contract. Our annual subscription fee is the equivalent of 10 months and can be paid by check or credit card.

What happens if I cancel my care plan?

We’d be sorry to see you go, but we understand things change. We would then remove any premium plugins we installed for the care plan. Or if you choose to, we will leave any premium plugins if you intend to purchase your own licenses.